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Call or Email Anytime 24/7

1 (856) 687-3277 or 1(856) OUR-EARS







With 24/7 service your ConciEARS staff is always ready to help! You can reach us by phone, text, email, Facebook, Twitter, and more.


As an authorized Disney vacation planner, you are sure to not only get the best rates, you get the ConciEARS level of service FOR FREE!  Additionally, we monitor Disney sales & promotions so if a better rate comes along, we pass the savings on to you!

We research and analyze data to provide value, avoid crowds, decrease ride wait times and ultimately maximize your Disney Experience. We use this data to specifically tailor everything about your vacation to you.

Planning is an essential component of a stress-free park experience and is often over-looked.  Your personal ConciEAR will know your family dynamics and help you plan a well-managed vacation down to the last detail!





Disney vacations are fantastic, but they can be detail-heavy. Our team will make sure you have everything you need, meet all the priority deadlines, and reduce headaches by helping to keep you organized.

Do you like to get your sweat on? Allow our Fitness ConciEAR, Dr. Matt Renfrow, Ph.D. in Exercise Science, to prepare a workout plan customized for you AND the resort where you are staying.

From seasonal events to little known treasures that are off the beaten path, allow our team to come up with creative ideas to increase the magic for your family or help you plan a special surprise!

What  can we say...we know people!  Besides Disney we can help you with other issues. Need a place to board your pet in the area or want to attend a church service? We can give you options. We have connections!


Are you tired of filling out “quote forms” and waiting for someone to get back with you on a vacation price that you could have easily pulled off the internet yourself? Are you shocked to learn that your travel agent seems to be nothing but a reservation office looking to book as many people, as quickly as they can? Try something different! Try a company that will walk beside you through the entire planning process. Choose a company that will treat you like family instead of just another reservation. We welcome you to ConciEARS!

ConciEARS is a one-stop vacation planning service that specializes in Disney vacations. Our team is experienced, knowledgeable, and dedicated to giving our guests the full concierge treatment, or as we like to refer to it, the “ConciEARS” treatment! No matter if it is Walt Disney World, Disneyland, the Disney Cruise Line, or one of the many other Disney destinations all over the globe, there is a vacation that is right for your family. Whether you are a FIRST-TIMER to the world of Disney vacations or a RETURNING GUEST, the ConciEARS experience will improve your vacation!  And because ConciEARS recieves pricing directly from Disney, you can be confident that you will get the best pricing available, plus the ConciEARS level of service at no additional charge! From the initial booking to the smallest details, we are here to support you while making your vacation magical and stress-free.

Are you planning a HONEYMOON? You already have enough on your plate! Let ConciEARS remove the stress of planning and guide you through the fun of setting up your romantic Disney honeymoon. Sit back as your personal ConciEAR brings you options to consider based your personal interests. Plus, with our honeymoon service you will receive access to our honeymoon registry, free wedding website builder, and more!

In the end, we know that planning a Disney vacation can be overwhelming - that’s where ConciEARS really shines! We don't book your travel and send you on your way.  We are here to help you plan your entire vacation so you can relax and be sure you are getting the most magic out of your trip. Our team combines experienced travelers, educated professionals, creative minds and data analysis to help you get the absolute best out of every aspect of your vacation, all while providing you with a stress-free experience! From deciding on dates and destinations to choosing what to pack, we are here to offer as much or as little assistance as needed. You will have your own personal ConciEAR assigned to handle all your family's needs. They are on call 24/7/365 so you can reach them at your convenience. So, what are you waiting for? There is no obligation. Let's GET STARTED!



Michael Renfrow - Head ConciEAR

As the Head ConciEAR and founder of the company, Michael has a specific love for all things Disney. He especially loves introducing first-time families to the wonder of a Disney vacation. The magical moments experienced together and life long memories  they create are what led him to found ConciEARS. His job is to pull all the resources, data, experience, knowledge and creativity of the entire team together to help you form a magical dream vacation. Working with Michael feels like being Aladdin. You have your own magical vacation genie who seems to have mystical planning powers that are at your command!

James Hall - Vacation Planning ConciEAR

Coming from a family who loves Disney, over the years James has become a true believer in the power of Disney Magic and precious moments it can bring a family.  With a background in accounting he is able to take a budget of any size and translate it into a magical experience for the entire family.  He will make sure your vacation doesn't feel like a boring schedule of tasks but an experience to remember.  James loves to follow the ever changing nature of the Disney parks first hand. He takes the task of keeping our families updated and informed seriously, ensuring they never miss a magical moment.  Come join James and be his guest on a vacation journey power by imagination and just like a the grey stuff, you'll experience a vacation that is truly delicious!

Lyndsey Wells - Vacation Planning ConciEAR

Lyndsey has literally been a Disney fan since day one, when she was born at the hospital next door to Walt Disney Studios -- and has been building that passion ever since. She's a self-proclaimed Disneyland expert who's been there for family fun, corporate picnics, and even to march in parades with her high school band. Now, as a mom of 3 rowdy boys, Lyndsey knows that a spoonful of preparation (and sugar ;) can make every vacation better -- so she loves sharing her Disney expertise with fellow parents to help them plan a memorable, stress-free trip.

Scot Mahlke - Vacation Planning ConciEAR

Scot has a slightly different connection to Disney than most of us, he actually worked for Disney for 15 years! Over his tenure, he worked as a leader at both Walt Disney World and Disneyland. Scot has been helping his friends and family benefit from his in-depth knowledge of Disney destinations for years by helping them plan their trips, select restaurants, and sharing hidden gems around the resorts to make their trips extra magical, and he’d love to do the same thing for you. He’s also a huge fan of runDisney events and has participated in over a dozen races, so if you’re considering challenging yourself to a runDisney race on your vacation he’s here to work on a vacation plan that will help you go the distance!

Lexy Elsethagen - Vacation Planning ConciEAR

Lexy is one of those Disney obsessed fans that knows way too many random Disney facts. The kind that is more starstruck by imagineers and Disney archivists than movie stars. A current D23 member, Disney+ subscriber, and Disney Park hopper. She loves participating in runDisney races on both coasts and has been to every D23 Expo at the Anaheim Convention Center. With nearly seven years of Disney Cast Member experience, you could say she knows her way around the Disney Parks. Her Disney resume includes roles at Disneyland and Walt Disney World as well as abroad the Disney Fantasy and Wonder. She’s also experienced Disney hotel stays at Disneyland, Walt Disney World, and even Aulani. She’s ready and willing to use her Disney knowledge to plan your most magical adventure yet! 

Heather Neville - Hospitality ConciEAR

In the world of Disney, the pinnacle of hospitality is represented in the song  Be Our Guest. Where do you think Cogsworth and Lumiere got their skills? You guessed it! Throughout your time with ConciEARS, we try to reach out with little “extras” to make your experience more magical, and to show our appreciation. Those unique touches of hospitality come from the imagination and heart of Heather. When you choose to be our guest, she ensures you leave feeling like family!

Bryn Wittmayer - Social Media ConciEAR

Bryn loves sharing virtual pixie dust, spreading the love of Disney with Disnerds and newbies alike. She’s like our very own Yess, from Ralph Breaks the Internet. She loves Walt’s park, Disneyland, and shares that love with her husband and daughters. It’s a place of happy memories created with four generations of family. She knows every word of the Tiki Room music, gets excited when she sees the America Sings animals on Splash Mountain, and thinks the parking lot tram is a real Disneyland ride. Disney crafts, movies, and games are a regular part of her family’s life. Her favorite thing about Disney is that it helps us embrace Walt Disney’s motto, “Growing old is mandatory but growing up is optional.”

Erik Johnson - Communications ConciEAR

Erik has long wanted to be a part of the ConciEARS team, from vacation two or three with the company. While he knew his skill set wasn't booking vacations, he does enjoy writing things. Plucked from the ranks of vacationers, Erik is in charge of a team of Disney experts, guiding them to bring you the very best in Disney vacation tips and reviews. A lifetime of treasured Disney memories fuel his efforts, from his youth, through high school band trips, and well into his adult life. When given half a chance, he will weave his tales for you, telling stories that partially help him make it to his next trip even as they help you toward yours!

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