CEO + head travel advisor
lwells@ConciEARS.com
@lyndsey_wells_

Founder / Travel advisor
mrenfrow@conciears.com
@the.mouse.and.mike

As the founder of ConciEARS, Michael has a specific love for all things Disney. He especially loves introducing first-time families to the wonder of a Disney vacation.

The magical moments experienced together and life long memories  they create are what led him to found ConciEARS. His job is to pull all the resources, data, experience, knowledge and creativity of the entire team together to help you form a magical dream vacation.

Working with Michael feels like being Aladdin. You have your own magical vacation genie who seems to have mystical planning powers that are at your command!

executive Travel advisor
bghilardi@conciears.com
@momswithmagicplans

Bethany isn’t any regular mom, she’s a Disney mom! The Disney magic was present in her life from day one, but has exponentially grown since becoming a mom. Seeing the magic through the eyes of your child is like experiencing it for the first time all over again. Bethany loves to help families experience that Disney magic for themselves.

Executive Travel advisor
jhall@ConciEARS.com
@jamesdisneyconciear

Senior Travel advisor
hhood@conciears.com
@hannahlearningthemagic

For Hannah, Disney is more than a destination—it’s a place where stories come to life and the outside world fades away. After experiencing the wonder of the parks for the first time as an adult, she fell in love with the magic and hasn’t looked back, visiting Disneyland, Walt Disney World, and sailing on Disney Cruise Ships twice a year (at a minimum!). This deep, personal connection to the parks means she doesn’t just know the maps; she knows the music, the hidden details, and the best rope drop strategy for each park. 

As a Veteran and a mother of two, Hannah has a gift for curating seamless, soul-filling vacations tailored to every kind of traveler. Whether she’s designing a vibrant girls’ getaway, a relaxed adults-only retreat, or a whimsical family adventure, her focus is on maximizing the magic. She believes your only job should be to soak in the joy, while she handles the nuances of the “how-to.” With Hannah as your guide, you’re gaining a Disney travel expert who is dedicated to helping you discover the same enchantment that captured her heart. 

senior Travel advisor
spresent@conciears.com
@_DISNEYLAND.DREAMER_

Sarah’s love for all things Disney was baked in at birth with a Mickey and Minnie themed nursery. As she got older, her love and passion for the company only grew, leading her to become a Disney Store Cast Member.

She has performed in Disney World for dance competitions, run a Star Wars 5k through Epcot, and sailed the Caribbean seas upon the Disney Fantasy. Sarah even had a Star Wars themed wedding and walked down the aisle to the Imperial March.

She now resides in SoCal so she can be close to Disneyland and introduce her baby to the magic beyond those gates. Her hobby of learning the parks turned into an obsession and led her to planning trips for friends and family since she was their “Disney expert!” Now she’s a part of the ConciEARS family and feels right at home.

Travel advisor
bsauro@conciears.com
@enchantedtikitravel

Having been born just down the street, Bryan has always considered Disneyland his “home”. Even from his earliest days, he spent his time between regular visits consuming any content he could find about the Disney parks, from books and magazines and, as the years went by, transitioning to online articles, blogs, and podcasts (including those of some of his fellow planners). With decades of first-hand experience and research, he loves providing clients with one-on-one service and personalized attention from someone who knows the magic inside and out.

Bryan is a proud blend of “Disney dad” and “dance dad” to two daughters. That means, despite endless dance rehearsals and performances throughout the year, he’s usually trying to convince his wife it’s a great time for another Disney trip.

Travel advisor
cjackson@conciears.com 
@fairytalemagictravels

Carla is an avid traveler, Disney fan, proud military spouse of over 30 years, and mother of two daughters. She has led groups of friends to Disney parks, on cruises, and other vacations for decades and takes great joy in helping others have magical experiences. 

Understanding that Disney is for adults, too, Carla is passionate about supporting people of all ages to create their own special moments.

Travel advisor
jkekaualua@conciears.com
@jamsmagicaladventures

As a mom to three energetic boys and an avid Disney enthusiast, Jamie’s passion for creating enchantment for her family is unparalleled. Her journey with Disney began with her first visit to Disneyland, where the sight of Main Street sparked a lifelong love for the magic of Disney. 

From exhilarating thrill rides to exploring the latest culinary delights, she embraces every aspect of Disney magic. Whether splurging on an unforgettable family vacation or skillfully budgeting without sacrificing magical moments, she ensures her family experience is filled with magic and cherished memories.

As a Disneyland Magic Key Holder, Jamie visits Disneyland regularly and loves sharing travel and insider tips along with the season’s most thrilling experiences to help others craft their own magical adventures. When Jamie’s not traveling, you can find her courtside, cheering on her boys during their basketball games.

Travel advisor
lfronzak@conciears.com
@makingmagicmakingmemories

Lindsey grew up in Georgia and was an occasional visitor to the Walt Disney World property throughout her childhood.  However, once she graduated college she spent a year in Florida and became an Annual Passholder, making frequent weekend trips to the parks.

Since that time, she has grown her family, and loves to take trips with her husband and three kids.  Her youngest daughter shares an especially deep love for all things WDW, knows the parks better than her hometown, and is always quick to give her opinion on the best places to eat and the best things to do. (If you’ve got children, feel free to ask for my assistant to help; she’d be thrilled! 😉)

When not planning vacations, Lindsey can be found engaging in the practice of law or at the barn riding horses.

Lindsey is passionate about planning the best trip for *your* family, whether that is an all-out, once in a lifetime celebration, or just this year’s budget-friendly Disney fix. Your trip will be as magical and tailor-made for you as possible!

Travel advisor
mwalker@conciears.com
@that_magicmaker_marie

Marie is a lifelong Disney enthusiast who brings meticulous attention to detail to every vacation she plans. While Disneyland holds a special place in her heart, she loves crafting magical experiences across all Disney destinations—and beyond.

Marie lives with her husband, teenage daughter, and very spoiled dog off the coast of California in the Monterey Bay area. When she’s not planning Disney vacations, she applies that same attention to detail in her work as a Quality Improvement Nurse Coordinator in hospital administration.

Marie is proud to be part of the ConciEARS team, where she blends her love for Disney with her dedication to helping others- Blending planning expertise with Disney magic to craft stress-free, personalized vacations.

Travel advisor
mbmoody@conciears.com

Mary Beth is a travel planner residing in Pennsylvania who loves to trade the brisk fall and chilly winters for an escape to Disney magic.

Mary Beth’s love of Disney was cemented early thanks to the back-to-back releases of The Little Mermaid, Beauty and the Beast, and Aladdin and childhood visits to the park with her family. She is proud that her daughter has grown to obsess over Ariel while her son is busy perfecting his lightsaber moves.

Mary Beth is passionate about planning trips so that others experience the Disney magic that brings her family joy. She looks forward to helping families plan for all Disney experiences and aims to tailor trips to each family’s wishes!

Travel Planner
mking@conciears.com
@beourguestdestinations

Anyone who knows Michelle knows her deep love for everything Disney. Whether it’s naming her two dogs Belle and Beast, visiting the parks every other week, collecting Disney merchandise, or sharing how Disney Magic has brought joy to her life. She has also been a Disneyland Passholder for over two decades.

Michelle’s background in the medical Industry and as business owner has given her exceptional skills. These skills include long-lasting relationships with her clients, the ability to listen and understand their needs, and a drive to research and explore all options for a successful outcome.

Like the song in her favorite movie, Beauty and The Beast, “Be our Guest” – the lesson in that song is to think about the needs and wants of your guests to deliver the best quality of service to them. This is the quality of service Michelle will bring when planning your next Disney Vacation.

Travel advisor
mpetiti@conciears.com 
@disney_dad_morgan

Morgan wears many hats: special education teacher, husband, father, and now travel planner! Morgan grew up in California and now resides in Arizona, so Disneyland is
still his home base. He has been to Disneyland and Walt Disney World, but is eager to step foot in every park and vacation possibility!

Morgan’s love for Disney started very early on. Matter of fact on his first trip to Disneyland at just a couple months old, he bit Mickey’s nose. It seems that the magic of Disney has stuck with him since then and now he shares the magic with his two boys.

Morgan is a huge advocate for supporting people with disabilities as his mother has Multiple Sclerosis and his oldest son has autism. He wants to help families with disabilities understand that a magical vacation is still always a possibility with the right support and some pixie dust. He is very excited to share his love of all things Disney and supporting your family with a vacation that will have you wanting to come back again and again!

Travel advisor
phedman@conciears.com
@eat_sleep_plan_disney

Travel advisor
rhardon@conciears.com
@TomorrowlandTravelAuthority

Ryan’s Disney story began the old-school way: rewinding sing-along VHS tapes until the tape wore thin and dreaming of the next magical adventure. At the ripe age of 5 Ryan planned his first Disney vacation, a trip to Walt Disney World with his family (he still has the itinerary and rules handy if you need them).  Fast forward to adulthood and he is a full-fledged Dis-nerd!

These days, Ryan is a proud Disney dad, cruise enthusiast, and all-around Disney travel pro. He loves the rich history of Disneyland, the culture and creativity of EPCOT (his favorite park!), and the thrill of discovering new magic on Disney Cruise Line. Whether it’s Star Wars, Marvel, Pixar, or classic Disney charm, he’s ready to help families make the most of every moment.

When he’s not planning magical vacations, you can catch Ryan co-hosting Puny Pod, a podcast where he dives deep into the Marvel Cinematic Universe. His love for storytelling and attention to detail makes him the perfect person to bring the magic of your favorite worlds to life—both on air and in real life.

As a parent to an energetic toddler, Ryan knows firsthand how to build a trip that balances fun for the kids with meaningful experiences for the grown-ups. He believes no vacation should feel like a checklist—he’s all about crafting custom itineraries that reflect what each family loves most.

If you’re looking for someone who gets just as excited about churro waffles as you do, Ryan’s your guy. He can’t wait to help turn your dream Disney vacation into lifelong memories.

Travel advisor
tklein@conciears.com
@magicaltripsbytori

Tori is a Disney superfan, wife, and mom of three teenagers, living in Las Vegas—one of the only places that can rival Main Street, U.S.A. in dazzling lights. She speaks fluent Disney (it’s basically her love language), she has seen every movie and firmly believes Dole Whip should be its own food group.

Tori loves helping families create stress-free, magical vacations. Whether it’s a first visit or a return trip, she knows how to add that extra pixie dust to make every Disney experience unforgettable!

When she’s not planning dream vacations, Tori is serving up sweetness at her bakery and soda shop as a co-owner of Twisted Sugar LV location. Tori brings enthusiasm, creativity, and a whole lot of fun to everything she does!

Travel advisor
khardy@conciears.com
@trendingonmainstreet

Kylie is a California native who grew up visiting Disneyland, with some of her earliest memories being spent bouncing around Goofy’s Bounce House in Toontown. As she grew older, whether she was riding Indiana Jones Adventure or watching the nighttime fireworks, the magic never faded.

Now as a wife and mom, Kylie is especially excited to share that same magic with her husband and son, creating those unforgettable first family memories together.

By day, she works as an administrative assistant, but in her free time, she channels her creativity into sewing hand-made Disney-inspired ears for her Etsy shop. A true Disney enthusiast, Kylie has already checked off visits to Walt Disney World, Disneyland Paris, and Tokyo DisneySea, with a goal to experience every Disney park around the world.

Known as the “Disney Queen” among her coworkers, Kylie is the go-to for friends and family seeking tips and tricks to plan the perfect Disney vacation. She is so excited for the opportunity to join the Conciears team and help families and groups create magical, stress-free vacations of their own!

travel advisor
nfortes@conciears.com

@disney_triptales

Nicole’s love for Disney was written in the stars long before she became a mom.

Growing up in Massachusetts, she spent her childhood making magical memories at Walt Disney World — from cherished family vacations to performing with her dance studio on those iconic stages — falling deeper in love with the parks with every visit.

That love story didn’t stop there. Nicole and her husband Ian even chose Walt Disney World as the backdrop for their honeymoon, proving that Disney truly is for every chapter of life. These days, they experience the magic through a whole new lens, letting their son Carter lead the way and soaking up every moment as a family.

A self-proclaimed Disney thrill seeker, you might find Nicole on Tron Lightcycle Run one day and Guardians of the Galaxy – Mission: BREAKOUT! the next. While Walt Disney World holds a special place in her heart, her knowledge spans all Disney destinations, land or sea, making her the perfect guide no matter where the magic takes your family.

Her approach is refreshingly easygoing, built around a stress-free strategy designed to
make any trip magical.

travel advisor
sfoland@ConciEARS.com
@secondstarinsider

Shelby is a lifelong Disney fan whose love for the magic started early, from wearing out the Zero to Hero cassette on her childhood boom box to her first trip to Disneyland at age six. Somewhere between dreaming of princesses and becoming best friends with Goofy and Max, Disney became a lasting part of her story.

A Colorado native, Shelby has experienced Disney in many forms over the years, including family vacations to Walt Disney World and multiple Disney Cruise Line sailings. That well-rounded perspective helps her match each trip to the people taking it, whether it’s a first visit or a return to a favorite place.

Disney has also been part of some of her most meaningful milestones. Shelby got engaged at Disneyland, making it not just a destination, but a place deeply tied to her own memories.

Now as a boy mom, she’s sharing that same magic with her 5-year-old, from superheroes to princesses and everything in between. When she’s not planning Disney vacations, Shelby works as a Project Manager, bringing that same organization and attention to detail into everything she does. In her downtime, she enjoys trying new foods, sneaking in a few pages on her Kindle whenever she can, and keeping up with the nonstop energy of her family.

With a thoughtful, detail-driven approach, Shelby handles all the behind-the-scenes layers so everything comes together smoothly, and all that’s left is to enjoy the magic, without the chaos.