MEET OUR ConciEARS
Lyndsey Wells
President
lwells@ConciEARS.com
@lyndsey_wells_
Lyndsey has literally been a Disney fan since day one, when she was born at the hospital next door to Walt Disney Studios – and she’s been building that passion ever since!
Lyndsey grew up a self-proclaimed Disneyland fanatic, visiting often for family fun, corporate picnics, and even to march in parades on Main Street USA with her high school band. These days she’s expanded her obsessive knowledge to ALL Disney destinations and regularly trains ConciEARS Travel Planners on the magical details of serving their clients.
As a mom of 3 rowdy boys, Lyndsey knows that a spoonful of sugar (i.e. preparation 😉) can make every vacation better. She loves sharing her Disney expertise with fellow parents to help them plan a memorable, stress-free trip.
Michael Renfrow
Founder / Travel Planner
mrenfrow@conciears.com
@the.mouse.and.mike
As the founder of ConciEARS, Michael has a specific love for all things Disney. He especially loves introducing first-time families to the wonder of a Disney vacation.
The magical moments experienced together and life long memories they create are what led him to found ConciEARS. His job is to pull all the resources, data, experience, knowledge and creativity of the entire team together to help you form a magical dream vacation.
Working with Michael feels like being Aladdin. You have your own magical vacation genie who seems to have mystical planning powers that are at your command!
James Hall
Executive Travel Planner
jhall@ConciEARS.com
@jamesdisneyconciear
James grew up with Disney magic as a way of life and now shares that wonder with his own kids, experiencing the parks anew through their eyes.
With an accounting background, he expertly turns any budget into a stress-free, magical family getaway filled with unforgettable moments.
Passionate about Disney’s latest updates, James launched the Main Street Radio podcast to share insider tips and stories, helping families make the most of their Disney adventures. Join him to rediscover the magic and create cherished memories at any age.
Bethany Ghilardi
Senior Travel Planner
bghilardi@conciears.com
@momswithmagicplans
Bethany isn’t any regular mom, she’s a Disney mom! The Disney magic was present in her life from day one, but has exponentially grown since becoming a mom. Seeing the magic through the eyes of your child is like experiencing it for the first time all over again. Bethany loves to help families experience that Disney magic for themselves.
As a Disneyland annual passholder for more than a decade, Bethany has mastered tackling Disneyland with kids in tow. Her experience has yielded a Mary Poppins bag full of tips and tricks to help families make the most of their magical vacations.
When Bethany isn’t visiting the Happiest Place on Earth, she can found “glamping” in her family’s RV all over Southern California with her husband and two children.
Annie Dolan
Senior Travel Planner
adolan@conciears.com
@adventure.with.anniedolan
Annie is passionate about helping families plan magical Disney vacations! Plus, her unique background provides her with the skills to serve your family.
Annie grew up taking exciting adventures with her own family. Not only were they regular visitors to Disneyland, but they also explored the US, Europe, and cruised to destinations like Alaska, the Mediterranean, and the Baltic Sea! Now, she enjoys adventuring with her husband and 3 boys. These trips have provided Annie with first-hand experience to guide her clients in their vacations.
Prior to being at ConciEARS, Annie’s career was spent planning for Nordstrom and for her alma mater, the University of Notre Dame’s bookstores. These opportunities have ingrained in her the values of customer service and hard work. Annie believes that having a well-planned family vacation is the key to making the experience enjoyable for everyone, and she can’t wait to help families with their Disney vacations!
You can also find Annie on our EARS to the Kingdom podcast, where she hosts conversations that serve to help our ConciEARS’ families be prepared for their magical Disney vacations!
Hannah Hood
Senior Travel Planner
hhood@conciears.com
@hannahlearningthemagic
Hannah was raised on Disney Channel and VHS tapes, but she didn’t enter a Disney park until she was 28 years old. After her first visit to both Disneyland and Walt Disney World in 2021, she fell in love with the community. She dove right into that love as if she had been there her whole life, visiting Disneyland monthly since April 2022!
Hannah is a Veteran, with a husband who also served and two young children. She is a master of Rope Drop and budgets, while working on her expert badge at Disneyland park history!
Hannah is also the host of the Learning the Magic podcast where her goal is to help people learn Disney alongside her.
From starting her podcast, she knew she wanted to become a Travel Planner to directly help others who aren’t Disney Park experts to plan their Disney trips. Hannah cannot wait to help others discover and learn the magic in their Disney trips like she did!
Jimmy Hunt
Travel Planner
jhunt@conciears.com
@thesupremeresort
Jimmy has been to 11 of the 12 Disney Parks around the world. Thanks Shanghai. He has been a cast member at Disneyland, Disney California Adventure, and Disneyland Paris.
Jimmy has been to the US parks hundreds of times and has enjoyed decades of Annual Passes to both Disneyland and Walt Disney World. He even got married at Disney’s Wedding Pavilion.
Jimmy lives in Georgia with his beautiful wife and two sons. His interests include Disney Parks, Star Wars, musicals, and his family. Oh, and he is the host of two separate podcasts on the EarzUp network.
Jimmy loves few things more than passing on his extensive knowledge of Disney parks. A trip booked by Jimmy is guaranteed to come with a host of tips, tricks, must-sees, and extra facts!
Marie Walker
Travel Planner
mwalker@conciears.com
@that_magicmaker_marie
Marie is a lifelong Disney enthusiast who brings meticulous attention to detail to every vacation she plans. While Disneyland holds a special place in her heart, she loves crafting magical experiences across all Disney destinations—and beyond.
Marie lives with her husband, teenage daughter, and very spoiled dog off the coast of California in the Monterey Bay area. When she’s not planning Disney vacations, she applies that same attention to detail in her work as a Quality Improvement Nurse Coordinator in hospital administration.
Marie is proud to be part of the ConciEARS team, where she blends her love for Disney with her dedication to helping others- Blending planning expertise with Disney magic to craft stress-free, personalized vacations.
Michelle Morse
Travel Planner
mmorse@conciears.com
@planningthedisneydetails
Whether she’s visiting her favorite spot – Disneyland – or watching the newest Disney Junior show with her son, Michelle always feels her spirits lift when she’s in the presence of Disney!
Michelle’s made countless memories with her family & friends over the years on various trips. She loves nothing more than explaining the ins & outs of a visit to the parks to all who inquire. When fun in the sun is the main objective, a trip on a Disney Cruise or a visit to Disney’s Aulani is where she focuses her attention.
She’d love to see the day when “Disney Therapy” is covered by most insurance providers. Until that time comes, she looks forward to helping her clients plan Disney trips that are worth every penny spent!
Lindsey Fronzak
Travel Planner
lfronzak@conciears.com
@makingmagicmakingmemories
Lindsey grew up in Georgia and was an occasional visitor to the Walt Disney World property throughout her childhood. However, once she graduated college she spent a year in Florida and became an Annual Passholder, making frequent weekend trips to the parks.
Since that time, she has grown her family, and loves to take trips with her husband and three kids. Her youngest daughter shares an especially deep love for all things WDW, knows the parks better than her hometown, and is always quick to give her opinion on the best places to eat and the best things to do. (If you’ve got children, feel free to ask for my assistant to help; she’d be thrilled! 😉)
When not planning vacations, Lindsey can be found engaging in the practice of law or at the barn riding horses.
Lindsey is passionate about planning the best trip for *your* family, whether that is an all-out, once in a lifetime celebration, or just this year’s budget-friendly Disney fix. Your trip will be as magical and tailor-made for you as possible!
Lynn Barron
Travel Planner
lbarron@conciears.com
@thesweepspot
Lynn Barron grew up not far from Disneyland, and was a frequent visitor, and an annual pass holder, eventually going on to work as a Disneyland Cast Member for over 10 years.
Since those days, he’s been booking frequent trips to Disneyland from his home in a different state. Lynn’s experiences with travel planning go back to his time as a drummer who planned accommodations for his band.
Lynn keeps current on Disney destinations, has hosted a Disney-focused podcast since 2011, and co-authored two books about Disneyland. He’s enthusiastic about helping you create a memorable Disney vacation.
Sarah Present
Travel Planner
spresent@conciears.com
@_DISNEYLAND.DREAMER_
Sarah’s love for all things Disney was baked in at birth with a Mickey and Minnie themed nursery. As she got older, her love and passion for the company only grew, leading her to become a Disney Store Cast Member.
She has performed in Disney World for dance competitions, run a Star Wars 5k through Epcot, and sailed the Caribbean seas upon the Disney Fantasy. Sarah even had a Star Wars themed wedding and walked down the aisle to the Imperial March.
She now resides in SoCal so she can be close to Disneyland and introduce her baby to the magic beyond those gates. Her hobby of learning the parks turned into an obsession and led her to planning trips for friends and family since she was their “Disney expert!” Now she’s a part of the ConciEARS family and feels right at home.
Patrice Hedman
Travel Planner
phedman@conciears.com
@eat_sleep_plan_disney
My heart is full when I can share my vast knowledge and experience with others to make their vacations the most magical time ever!
I’m so excited to join the ConciEars family to help others plan vacations beyond the average experience.
I LOVE helping people plan their vacations. It’s my obsession and passion. I want everyone to have the same magical experiences that my own family has when I plan our vacations.
Christy Kelsch
Travel Planner
ckelsch@conciears.com
@magic_memory_mom
Christy is a travel planner from St. Louis who brings a little extra sparkle to your Disney trips!
As a second-grade teacher and a mom to two energetic boys, Gavin (8) and Mason (6), she knows the importance of creating unforgettable family moments. Disney World has been a huge part of her family’s lives, and she’s explored every corner of the parks.
Now, Christy loves using that experience to craft personalized trips filled with joy and wonder for other families. From the big rides to the little details, she has you covered. Ready to plan some magic? Let’s make your Disney dreams a reality! (P.S. Tower of Terror is her jam, and she can’t get enough of the fun at Hollywood Studios!)
Emily Matheron
Travel Planner
ematheron@conciears.com
@emilys_disney_adventures
Meet Emily, who truly believes your next adventure is out there!
Emily was born and raised in Southern California visiting Disneyland as much as she could. It wasn’t until 2004 when her family finally took a trip to Walt Disney World, which turned out to be a truly magical experience. In 2009 Emily became an annual pass holder which further fueled her passion for all things Disney.
She enjoys visiting the parks with her husband. She also enjoyed having a premier pass to Walt Disney World and Disneyland. Emily is currently a Magic Key Holder, Castaway Club Gold, and a DVC Member. Emily has stayed at multiple Walt Disney World Resort hotels and both the Disneyland Hotel and Grand Californian Hotel.
Emily travels to Disneyland monthly and Walt Disney World and on the Cruise Line yearly. Emily is excited to join the ConciEARS team to help others have a magical experience! Emily also speaks Spanish and can’t wait to help plan your next great adventure. Make Disney vacations a part of your world!
Michelle King
Travel Planner
mking@conciears.com
@beourguestdestinations
Anyone who knows Michelle knows her deep love for everything Disney. Whether it’s naming her two dogs Belle and Beast, visiting the parks every other week, collecting Disney merchandise, or sharing how Disney Magic has brought joy to her life. She has also been a Disneyland Passholder for over two decades.
Michelle’s background in the medical Industry and as business owner has given her exceptional skills. These skills include long-lasting relationships with her clients, the ability to listen and understand their needs, and a drive to research and explore all options for a successful outcome.
Like the song in her favorite movie, Beauty and The Beast, “Be our Guest” – the lesson in that song is to think about the needs and wants of your guests to deliver the best quality of service to them. This is the quality of service Michelle will bring when planning your next Disney Vacation.
Morgan Petiti
Travel Planner
mpetiti@conciears.com
@disney_dad_morgan
Morgan wears many hats: special education teacher, husband, father, and now travel planner! Morgan grew up in California and now resides in Arizona, so Disneyland is
still his home base. He has been to Disneyland and Walt Disney World, but is eager to step foot in every park and vacation possibility!
Morgan’s love for Disney started very early on. Matter of fact on his first trip to Disneyland at just a couple months old, he bit Mickey’s nose. It seems that the magic of Disney has stuck with him since then and now he shares the magic with his two boys.
Morgan is a huge advocate for supporting people with disabilities as his mother has Multiple Sclerosis and his oldest son has autism. He wants to help families with disabilities understand that a magical vacation is still always a possibility with the right support and some pixie dust. He is very excited to share his love of all things Disney and supporting your family with a vacation that will have you wanting to come back again and again!
Carla Jackson
Travel Planner
cjackson@conciears.com
@fairytalemagictravels
Carla is an avid traveler,
Understanding
Mary Beth Moody
Travel Planner
mbmoody@conciears.com
Mary Beth is a travel planner residing in Pennsylvania who loves to trade the brisk fall and chilly winters for an escape to Disney magic.
Mary Beth’s love of Disney was cemented early thanks to the back-to-back releases of The Little Mermaid, Beauty and the Beast, and Aladdin and childhood visits to the park with her family. She is proud that her daughter has grown to obsess over Ariel while her son is busy perfecting his lightsaber moves.
Mary Beth is passionate about planning trips so that others experience the Disney magic that brings her family joy. She looks forward to helping families plan for all Disney experiences and aims to tailor trips to each family’s wishes!
Jamie Kekaualua
Travel Planner
jkekaualua@conciears.com
@jamsmagicaladventures
As a mom to three energetic boys and an avid Disney enthusiast, Jamie’s passion for creating enchantment for her family is unparalleled. Her journey with Disney began with her first visit to Disneyland, where the sight of Main Street sparked a lifelong love for the magic of Disney.
From exhilarating thrill rides to exploring the latest culinary delights, she embraces every aspect of Disney magic. Whether splurging on an unforgettable family vacation or skillfully budgeting without sacrificing magical moments, she ensures her family experience is filled with magic and cherished memories.
As a Disneyland Magic Key Holder, Jamie visits Disneyland regularly and loves sharing travel and insider tips along with the season’s most thrilling experiences to help others craft their own magical adventures. When Jamie’s not traveling, you can find her courtside, cheering on her boys during their basketball games.
Tori Klein
Travel Planner
tklein@conciears.com
@magicaltripsbytori
Tori is a Disney superfan, wife, and mom of three teenagers, living in Las Vegas—one of the only places that can rival Main Street, U.S.A. in dazzling lights. She speaks fluent Disney (it’s basically her love language), she has seen every movie and firmly believes Dole Whip should be its own food group.
Tori loves helping families create stress-free, magical vacations. Whether it’s a first visit or a return trip, she knows how to add that extra pixie dust to make every Disney experience unforgettable!
When she’s not planning dream vacations, Tori is serving up sweetness at her bakery and soda shop as a co-owner of Twisted Sugar LV location. Tori brings enthusiasm, creativity, and a whole lot of fun to everything she does!
Bryan Sauro
Travel Planner
bsauro@conciears.com
@enchantedtikitravel
Having been born just down the street, Bryan has always considered Disneyland his “home”. Even from his earliest days, he spent his time between regular visits consuming any content he could find about the Disney parks, from books and magazines and, as the years went by, transitioning to online articles, blogs, and podcasts (including those of some of his fellow planners). With decades of first-hand experience and research, he loves providing clients with one-on-one service and personalized attention from someone who knows the magic inside and out.
Bryan is a proud blend of “Disney dad” and “dance dad” to two daughters. That means, despite endless dance rehearsals and performances throughout the year, he’s usually trying to convince his wife it’s a great time for another Disney trip.
Teresa Urban
Travel Planner
turban@conciears.com
@DLWeekly
Growing up in Wisconsin, Teresa was captivated by the magic of Disney from afar. As a kid, she watched all of the classics on repeat and even wore out a promotional video on planning a trip to Walt Disney World! Her curiosity and fascination have only deepened over time.
In 2017, Teresa co-founded the DLWeekly podcast with her friend Tage, diving into all things Disney—from the parks and history to the cast members and Imagineers who make it all happen. Disney is more than a passion for her; it’s personal. Teresa and her husband Vern were married at the Disneyland Hotel and celebrated their 1st anniversary aboard the Disney Magic.
Teresa is so excited to share her knowledge planning skills to help others create their own magical experiences. She can’t wait to share the pixie dust with you!
Ryan Gilbert-Hardon
Travel Planner
rhardon@conciears.com
@TomorrowlandTravelAuthority
Ryan’s Disney story began the old-school way: rewinding sing-along VHS tapes until the tape wore thin and dreaming of the next magical adventure. At the ripe age of 5 Ryan planned his first Disney vacation, a trip to Walt Disney World with his family (he still has the itinerary and rules handy if you need them). Fast forward to adulthood and he is a full-fledged Dis-nerd!
These days, Ryan is a proud Disney dad, cruise enthusiast, and all-around Disney travel pro. He loves the rich history of Disneyland, the culture and creativity of EPCOT (his favorite park!), and the thrill of discovering new magic on Disney Cruise Line. Whether it’s Star Wars, Marvel, Pixar, or classic Disney charm, he’s ready to help families make the most of every moment.
When he’s not planning magical vacations, you can catch Ryan co-hosting Puny Pod, a podcast where he dives deep into the Marvel Cinematic Universe. His love for storytelling and attention to detail makes him the perfect person to bring the magic of your favorite worlds to life—both on air and in real life.
As a parent to an energetic toddler, Ryan knows firsthand how to build a trip that balances fun for the kids with meaningful experiences for the grown-ups. He believes no vacation should feel like a checklist—he’s all about crafting custom itineraries that reflect what each family loves most.
If you’re looking for someone who gets just as excited about churro waffles as you do, Ryan’s your guy. He can’t wait to help turn your dream Disney vacation into lifelong memories.
Brittany Marques
Travel Planner
bmarques@conciears.com
@momsinfantasyland
Brittany loves to sprinkle Disney magic everywhere she goes! Whether that means pretending to be a Disney Cast Member while driving her children to school, playing Disney tunes on the radio, or wearing her Mickey gear, she believes that a Disney vacation continues to inspire joy and connection long after you return home.
As a former special education teacher, one of Brittany’s passions is helping families of children with disabilities (or sensitive souls!) feel excited, equipped, and confident about their Disney vacation. She is experienced in creating personalized travel plans that honor each family member’s special wants and needs.
When Brittany isn’t visiting Disneyland from her home in Washington, she enjoys the magical worlds inside of books. She loves connecting with other readers and Disney moms on Instagram and at local coffee shops! For fun, she hosts the Moms in Fantasyland podcast where she shares her excitement about Disney parks topics as well as her latest five star reads.
Olivia Sands
Travel Planner
osands@conciears.com
@liv_themagic
Originally from Seattle, Olivia took her first trip to Disneyland at just three months old, and never looked back! A longtime Annual Passholder and Magic Key holder, her love for the parks has only grown over the years.
Olivia’s dream has always been to work for Disney. When she outgrew the princess height requirements, she set her sights on dancing her way into the parks, backed by 20 years of dance training.
Unfortunately, graduating in 2021 wasn’t the best timing for live entertainment, but like many things in life, when one door closes, another opens. Olivia is thrilled to be able to channel her Disney passion into planning magical vacations with ConciEARS.
When she’s not helping others dream up their next adventure, you can find Olivia working remotely as a recruiter (perfect for weekend getaways!), exploring new restaurants, watching a LOT of sports, and playing with her Australian Shepherd, Glacier.
Erik Johnson
Voice of ConciEARS
ejohnson@ConciEARS.com
@erikpharmd
Erik still isn’t sure how his Disney life matured into full obsession. Semi-annual trips grew closer together, runDisney events driving the need to travel to both coasts. Years of podcasts, books, magazines, and blogs flooded his brain with Disney knowledge. Then somehow a chance call with Head ConciEAR Mike pushed him right over the edge.
A pharmacist by trade and a podcaster by hobby, he seeks out new experiences in every trip. Erik continues to learn of new developments in the parks, week by week. His connections with the podcast community ensure that he will at the very least have a good time learning along the way.
What are you waiting for?
