1-856-687-3277 or 1-856-OUR-EARS service@conciears.com


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Lyndsey Wells


Lyndsey has literally been a Disney fan since day one, when she was born at the hospital next door to Walt Disney Studios — and has been building that passion ever since. She’s a self-proclaimed Disneyland expert who’s been there for family fun, corporate picnics, and even to march in parades with her high school band. Now, as a mom of 3 rowdy boys, Lyndsey knows that a spoonful of preparation (and sugar 😉 can make every vacation better — so she loves sharing her Disney expertise with fellow parents to help them plan a memorable, stress-free trip.

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James Hall

Vice President of Planner Operations

Coming from a family who loves Disney, over the years James has become a true believer in the power of Disney Magic and precious moments it can bring a family.  With a background in accounting he is able to take a budget of any size and translate it into a magical experience for the entire family.  He will make sure your vacation doesn’t feel like a boring schedule of tasks but an experience to remember.  James loves to follow the ever changing nature of the Disney parks first hand. He takes the task of keeping our families updated and informed seriously, ensuring they never miss a magical moment.  Come join James and be his guest on a vacation journey power by imagination and just like a the grey stuff, you’ll experience a vacation that is truly delicious!

Michael Renfrow

Executive Vice President of Finance
As the Head ConciEAR and founder of the company, Michael has a specific love for all things Disney. He especially loves introducing first-time families to the wonder of a Disney vacation. The magical moments experienced together and life long memories  they create are what led him to found ConciEARS. His job is to pull all the resources, data, experience, knowledge and creativity of the entire team together to help you form a magical dream vacation. Working with Michael feels like being Aladdin. You have your own magical vacation genie who seems to have mystical planning powers that are at your command!
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Bryn Wittmayer

Vice President of Communications and Community
Bryn loves sharing virtual pixie dust, spreading the love of Disney with Disnerds and newbies alike. She’s like our very own Yess, from Ralph Breaks the Internet. She loves Walt’s park, Disneyland, and shares that love with her husband and daughters. It’s a place of happy memories created with four generations of family.

She knows every word of the Tiki Room music, gets excited when she sees the America Sings animals on Splash Mountain, and thinks the parking lot tram is a real Disneyland ride. Disney crafts, movies, and games are a regular part of her family’s life. Her favorite thing about Disney is that it helps us embrace Walt Disney’s motto, “Growing old is mandatory but growing up is optional.”


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Chelsea Hall

Hospitality and Photography ConciEAR

If her last name sounds familiar, that’s because she’s the wife of our travel planner, James Hall! Like Ariel, she was so excited to be part of our world. She has always enjoyed making people feel at home and welcome, and her life has always had Disney flair, so hospitality was a perfect match. Many of her characteristics are akin to Disney characters; she’s a mermaid at heart and dreamer like Ariel, a chocolate lover like Anna and Elsa, absent-minded like Dory, and a Disney princess at heart. Some of her favorite moments with her husband and two children have been at Disney parks, and she loves to share in people’s Disney adventures. Aside from loving to share the Disney magic with her family and friends, she is a passionate Disney movie quoter. She knows that “a dream is a wish your heart makes,” but “it’s up to you how far you’ll go,” so come “be our guest” with Chelsea as she shows you a “whole new world” as our Hospitality ConciEAR!
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Erik Johnson

Vice President of Marketing
Erik still isn’t sure how his Disney life matured into full obsession. Semi-annual trips grew closer together, runDisney events driving the need to travel to both coasts. Years of podcasts, books, magazines, and blogs flooded his brain with Disney knowledge. Then somehow a chance call with Head ConciEAR Mike pushed him right over the edge.

A pharmacist by trade and a podcaster by hobby, he seeks out new experiences in every trip. Erik continues to learn of new developments in the parks, week by week. His connections with the podcast community ensure that he will at the very least have a good time learning along the way.


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Bethany Ghilardi

Vacation Planning ConciEAR

Bethany isn’t any regular mom, she is a Disney mom. The Disney magic has been present in her life from day one, but has exponentially grown since becoming a mom. Seeing the magic through the eyes of your child is like experiencing it for the first time all over again. As a vacation planning ConciEAR, Bethany is most looking forward to helping families experience that Disney magic for themselves.

As a Disneyland annual passholder for more than a decade, Bethany has mastered tackling Disneyland with kids in tow.  Her experience has yielded a Mary Poppins bag full of tips and tricks to help families make the most of their magical vacations. 

When Bethany isn’t visiting the Happiest Place on Earth, she can found “glamping” in her family’s RV all over Southern California with her husband and two children.

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Patrice Hedman

Vacation Planning ConciEAR

My heart is full when I can share my vast knowledge and experience with others to make their vacations the most magical time ever!

I’m so excited to join the ConciEars family to help others plan vacations beyond the average experience. 

I LOVE helping people plan their vacations. It’s my obsession and passion. I want everyone to have the same magical experiences that my own family has when I plan our vacations.

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Lynn Barron

Vacation Planning ConciEAR

Lynn Barron grew up not far from Disneyland, and was a frequent visitor, and an annual pass holder, eventually going on to work as a Disneyland Cast Member for over 10 years.

Since those days, he’s been booking frequent trips to Disneyland from his home in a different state. Lynn’s experiences with travel planning go back to his time as a drummer who planned accommodations for his band.

Lynn keeps current on Disney destinations, has hosted a Disney-focused podcast for 11 years, and co-authored two books about Disneyland. He’s enthusiastic about helping you create a memorable Disney vacation.

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Marie Walker

Vacation Planning ConciEAR
By day (and evening … and sometimes night), I am a Nurse but at all hours, I am a Disney fan! Disneyland is where I feel the magic the most, but I truly love each of the Florida parks as well. I enjoy getting into every last detail when helping plan Disney trips, making them as magical as possible. When I’m not working as a nurse or planning vacations, you’ll find me binging all the content Disney+ has to offer while carrying out my peasant duties at home with my mischievous dog, Millie (Maleficent), by my side. I’ve been hoping she would be inspired by the animated classics and start pitching in with the chores or at least sing a song, but it hasn’t happened just yet. I’m so excited to be part of the ConciEARs team! Helping Disney travelers of all types from first time visitors to Disney experts plan magical and memorable vacations is a dream come true for this Disney fan. 

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Michelle Morse

Vacation Planning ConciEAR
Whether she’s visiting her favorite spot – Disneyland – or watching the newest Disney Junior show with her son, Michelle always feels her spirits lift when she’s in the presence of Disney! Michelle’s made countless memories with her family & friends over the years on various trips, and loves nothing more than explaining the ins & outs of a visit to the parks to all who inquire.  When fun in the sun is the main objective, a trip on a Disney Cruise or a visit to Disney’s Aulani is where she focuses her attention. She’d love to see the day when “Disney Therapy” is covered by most insurance providers. Until that time comes, she looks forward to helping her clients plan Disney trips that are worth every penny spent!

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Jimmy Hunt

Vacation Planning ConciEAR
Jimmy has been to 11 of the 12 Disney Parks around the world.  Thanks Shanghai.  He has been a cast member at Disneyland, Disney California Adventure, and Disneyland Paris.  He has been to the US parks hundreds of times and has enjoyed decades of Annual Passes to both Disneyland and Walt Disney World. He even got married at Disney’s Wedding Pavilion.   Jimmy lives in Georgia with his beautiful wife and two sons.  His interests include Disney Parks, Star Wars, musicals, and his family. Oh, and he is the host of two separate podcasts on the EarzUp network. Jimmy loves few things more than passing on his extensive knowledge of Disney parks. A trip booked by Jimmy is guaranteed to come with a host of tips, tricks, must-sees, and extra facts!

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Sarah Present

Vacation Planning ConciEAR
Sarah’s love for all things Disney was baked in at birth with a Mickey and Minnie themed nursery. As she got older, her love and passion for the company only grew, leading her to become a Disney Store Cast Member.
She has performed in Disney World for dance competitions, run a Star Wars 5k through Epcot, and sailed the Caribbean seas upon the Disney Fantasy. Sarah even had a Star Wars themed wedding and walked down the aisle to the Imperial March.
She now resides in SoCal so she can be close to Disneyland and introduce her baby to the magic beyond those gates. Her hobby of learning the parks turned into an obsession and led her to planning trips for friends and family since she was their “Disney expert!” Now she’s a part of the ConciEARS family and feels right at home.

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Lindsey Fronzak

Vacation Planning ConciEAR

Lindsey Fronzak grew up in Georgia and was an occasional visitor to the Walt Disney World property throughout her childhood.  However, once she graduated college she spent a year in Florida and became an Annual Passholder, making frequent weekend trips to the parks. 

Since that time, she has grown her family, and loves to take trips with her husband and three kids.  Her youngest daughter shares an especially deep love for all things WDW, knows the parks better than her hometown, and is always quick to give her opinion on the best places to eat and the best things to do.  If you’ve got children, feel free to ask for my assistant to help; she’d be thrilled!  😉

When not planning vacations, Lindsey can be found engaging in the practice of law or at the barn riding horses.

Lindsey is passionate about planning the best trip for *your* family, whether that is an all-out, once in a lifetime celebration, or just this year’s budget-friendly Disney fix.  I want your trip to be as magical and tailor-made for you as possible! 

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Annie Dolan

Vacation Planning ConciEAR

Annie is passionate about helping families plan magical Disney vacations and her unique background provides her with the skills to serve your family. 

Annie grew up taking exciting adventures with her own family.  Not only were they regular visitors to Disneyland, but they explored the US, Europe, and cruised to destinations like Alaska, the Mediterranean, and the Baltic Sea.  Now, she enjoys adventuring with her husband and 3 boys.  These trips have provided Annie with first-hand experience to guide her clients in their vacations. 

Prior to being a ConciEAR, Annie’s career was spent in planning for Nordstrom and for her alma mater, the Notre Dame bookstores.  These opportunities have ingrained in her the values of customer service and hard work.  Annie believes that having a well-planned family vacation is the key to making the experience enjoyable for everyone, and she can’t wait to help families with their Disney vacations!

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