A New Way to Compliment

A New Way to Compliment

One of the secrets to Disney’s success is its cast members. Walt considered his park employees part of the show, naming them accordingly. A while back I relayed some of my experience with exceptional cast members and suggested ways to thank them for their efforts....

Just call me Merlin!

Just call me Merlin!

My clients had a surprise while at Walt Disney World, so I said, “Prestidigitonium!” and made the magic happen. A relative of the clients made a surprise appearance checking into a different hotel the other night. My client contacted me asking if we can move her to...

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