When you use CONCIEARS LLC services, you agree to the following terms, and you agree to convey the contents of this Agreement to your traveling family members or companions:

1. Responsibility: CONCIEARS LLC (“We”) act as an agent for the tour operators, cruise lines, lodging providers, car rental companies, ground operators, and any other suppliers of travel services shown on your itinerary or reservation. We are not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts.
2. Hazards: We have no special knowledge regarding foreign entry requirements, unsafe conditions: health hazards, weather hazards, supplier bankruptcies, or the suitability for disabled persons of any portion of any tour. For foreign entry requirements, go to http://travel.state.gov/. For State Depart travel advisories, go to http://travel.state.gov/. For foreign health requirements and dangers, go to http://www.cdc.gov/travel/index.htm. You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes, not within our control.
3. Limitation of Refunds: All tour operators, cruise lines, and some resort hotels impose cancellation and change penalties, too. Please view the applicable rules before you make your reservation. ConciEARS may also impose a $500 cancellation fee for booked trips in order to cover Travel Planner’s time and expertise shared throughout the proposal & acceptance process. Any bookings made by ConciEARS and transferred to another agency may be subject to cancellation and/or the ConciEARS cancellation fee. By agreeing to these Terms and Conditions, you are stating you have read, understand, and agree with all cancellation and refund policies of the suppliers you are purchasing from.
4. Limitation of Services: ConciEARS is not liable or responsible for any travel arrangements made independently of our agency. This includes, but is not limited to, arrangements for flights, hotels, excursions, and travel protection that you book outside of our services. Should you make your own flight arrangements, ConciEARS assumes no responsibility for any issues arising from flight cancellations, changes in international gateways, alterations to your itinerary, or travel date changes.
5. Travel Protection: ConciEARS strongly recommends purchasing travel insurance for all bookings. Insurance can protect against trip cancellations, interruptions, medical emergencies, lost luggage, and other unforeseen circumstances. Travel insurance is optional but highly recommended to protect your investment. Declining insurance means you accept full financial responsibility for any losses, penalties, or additional costs incurred. ConciEARS and travel advisors are not responsible for denied claims or coverage limits imposed by the insurance provider. All travel insurance fees are non-refundable.
6. Client Responsibilities: Clients are responsible for obtaining and carrying valid passports, visas, vaccinations, and any other required travel documentation, as well as verifying all entry and exit requirements for their destinations. ConciEARS is not responsible for denied entry, missed travel arrangements, delays, fines, or other consequences resulting from improper documentation or non-compliance with travel requirements. Clients must also notify ConciEARS in advance of any disabilities or special needs. While ConciEARS may assist in coordinating requests with travel suppliers, accommodations and modifications cannot be guaranteed.
7. Delays: Flight delays are very common today. If your flight is delayed for any reason, the airlines are not required by law to pay for your en route expenses, such as meals, hotels, taxis, and phone calls.
8. Check Your Itinerary: As soon as you receive your booked itinerary, check it thoroughly to make sure it is correct as to dates, times, fares, and rates. If there are any mistakes, you should contact us immediately via email to have them corrected. 
9. Reconfirmation: Schedule changes are quite common today. We urge you to re-check exact flight times prior to departure and prior to your return.
10. Package Trips: If you book a trip, we must collect the tour operator’s or cruise line’s deposit when reservations are made. The amount of the deposit, the refund allowed, and the times for canceling vary according to the destination or cruise line. After we finalize your booking, we will send you via email any agreement required by the travel services supplier.
11. Final Payment: For all vacation trips, you must have made full payment and completed a signed payment authorization by the required date in order to finalize your purchase. By submitting a credit card authorization, you authorize ConciEARS to use your payment method to purchase travel products from our suppliers on your behalf.
12. Information on the www.CONCIEARS.com Website: You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage or authorize anyone to engage in the resale, redistribution, and use of the information on this website for commercial purposes. Third-party links and pointers are included solely for your convenience. Any software that is on this website including HTML codes and software made available to download from this website (“Software”) is our copyrighted work or the copyrighted work of our suppliers or licensors. Other product and company names mentioned herein may be the trademarks of their respective owners.
13. Power of Attorney: As our client, you hereby appoint CONCIEARS LLC (“us”) to be your attorneys-in-fact for the purpose of signing all documents necessary to purchase reservations for tours, cruises, and hotel/dining guarantees. You authorize any of the attorneys-in-fact to sign credit card authorizations for said purchases whenever any of them receives an electronic payment authorization reasonably believed to be from you or someone acting on your behalf, requesting those charges be directed to this credit card account. You agree that you will pay for all such purchases and will not hold us responsible for any of our actions pursuant to this power of attorney.
14. Exclusive Jurisdiction: All suits in connection with, or incident to, this Agreement shall be litigated, if at all, in the courts of the Country of the United States, State of Utah, Wasatch County, to the exclusion of other courts of any other state.
15. No Warranties: The content, code, access and other features of this site are provided “as is” and without warranties of any kind either express or implied, including, but not limited to, warranties of accuracy, reliability, merchant ability, fitness for a particular purpose, and non-infringement. We do not warrant that any such features will operate uninterrupted or in an error-free fashion, that defects will be corrected, or that this site or the server are free of viruses or other harmful components. Applicable law may not allow exclusion of implied warranties, so the above exclusion may not apply to you.
16. No Consequential Damages: In no event will we be liable for any direct, indirect, incidental or consequential damages, including without limitation lost profits and cost of procurement of substitute products, arising out of your use or inability to use any content or features, or your failure to access or click-thru access any content or features, even if we have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusions may not apply to you.

Although every effort is made to ensure accurate information, CONCIEARS LLC and its agents/affiliates are not responsible for errors, typographical or otherwise, on its website or other documents including proposals, itineraries, tip sheets and emails.