With a heart full of pixie dust, a background built on exceptional customer service, and a Disney passion that dates back to childhood, Nicole is exactly the kind of guide you want in your corner when it’s time to plan your next magical adventure.

“I’m Nicole, and you’re watching Disney Channel”
Nicole’s Disney story didn’t begin with a single trip — it began with countless ones. Growing up in Massachusetts, family vacations to Walt Disney World were a cherished staple of her childhood, so frequent that the whole family quickly learned every word to the monorail announcement and remembers decades later… “Please stand clear of the doors, Por favor manténganse alejado de las puertas!”

But the magic didn’t stay at the parks. At home, Nicole was every bit the Disney Channel kid — the A Goofy Movie soundtrack was her first CD purchase, and Zenon: Girl of the 21st Century basically lived in the VCR. To this day, don’t be surprised if she starts humming “Zoom, Zoom, Zoom.”

But ask Nicole what she remembers most, and she doesn’t reach for a ride or a restaurant. She reaches for a feeling. Close her eyes and she’s back in the lobby of Disney’s Wilderness Lodge, twirling beneath the grand totem pole while her dad points his 90s camcorder her way — “Nikki, tell me your favorite part of the day!” — and the words just tumbled out, because there was simply too much magic to contain.

All these years later, that joy hasn’t faded. It’s just grown into something bigger: a mission to help other families create those same moments they’ll be talking about for decades.

The Dream Team Behind the Magic
These days, Nicole experiences Disney through an even more meaningful lens, alongside her happily ever after crew — her husband Ian and her son Carter. Together, they’re the kind of Disney family that shows up ready for anything, always on the hunt to discover a new tip, trick, bite, or adventure.

Carter, it’s safe to say, has inherited his mom’s love for thrills — whether that’s launching off a coaster or tearing open a fresh pin pack.

And when the family is ready to trade the park maps for sea breeze, Disney Cruise Line is their happy place. Ian can be found dominating the trivia competition, Nicole is never too far from the soft serve machine, and Carter? He’s living his best life everywhere from the shores of Lookout Cay to the water slides and pools on board. It’s the perfect balance of go, go, go and total relaxation, and honestly, the Fortes family has mastered both.

From Operations to Itineraries
What truly sets Nicole apart is the foundation she brings from years of experience in retail and operations. Customer service isn’t just something Nicole does — it’s woven into who she is. She has a natural ability to flex her approach to fit any client’s style, and make every single person she works with feel like a priority.

Whether you’re a first-timer who needs someone to hold your hand through every step, or a Disney veteran looking to level up your next trip, Nicole meets you exactly where you are.

“No two families are the same, and no two vacations should be either,” says Travel Planner Nicole. “My goal is to really listen to what you’re looking for and build something that feels like it was made just for you — because it was.”

Every Disney Destination, Covered!
Nicole’s expertise doesn’t stop at Walt Disney World, the place that first stole her heart. Her knowledge spans every Disney destination, land or sea — from the West Coast charm of Disneyland to the open waters of Disney Cruise Line and beyond. No matter where the magic is calling your family, Nicole is ready to help you answer.

Life Beyond the Parks
When she’s not crafting the perfect Disney itinerary, you’ll find Nicole and her crew soaking up everything the northeast has to offer — mini golf tournaments, playground tours, and playing tourist in their own backyard. Back home, Carter keeps things lively with his latest Lego build or a heated video game session, while the family finds their own kind of magic in the everyday moments together. At home or in the parks, the Fortes family knows how to have a good time.

Your Stress-Free Disney Expert
Nicole’s approach to planning is refreshingly easygoing, built around a stress-free strategy designed to turn any trip — any budget, any family dynamic, any bucket list — into something truly unforgettable. She handles the details so you can focus on the memories.

Ready to start planning? Reach out to Nicole at nfortes@conciears.com and experience the ConciEARS difference for yourself.